Questions?

Here are a few helpful answers

FAQ


How do I cancel/change an existing reservation?

Hotel Rock Lititz is happy to make any adjustments necessary for any qualifying reservations made directly through us (on our website or by phone) up to 48 hours prior to your check in. Simply call +1.717.925.7625. Some reservations may include non-refundable or non-cancellation terms, which would prevent changes. Any reservations made by a third party booking website must be altered through their service.

Will “Extra Person” charges apply to my reservation?

A charge of $15 per person will apply when 3 or more guests reside in the same room. Extra Person charges help cover the additional resources incurred when the number of adults in a room exceed a certain threshold. Please notify Hotel Rock Lititz in advance, as room can be set with extra resources, if needed.

Why do I need to provide a phone number to book my room?

We ask that you provide a phone number so that we can connect with you regarding your reservation and/or special requests. We will not call for marketing purposes.

Is breakfast included in the room rate?

Breakfast is not included in standard reservations. However, packages are available to enhance your stay with breakfast daily. Breakfast will be open daily at Per Diem from 7-10:30 am, quick breakfast available from 6-11am.

What exactly is Rock Lititz?

Rock Lititz is a one of a kind production community that supports innovative creativity within the live event industry. The 96-acre campus brings together top production-based vendors and resources, offering a true one-stop-shop for live entertainment production. However, there are a wide range of public-facing companies, here to serve the community, and the guests of Hotel Rock Lititz. Learn more: RockLititz.com or ask our staff how to take advantage of all the campus has to offer.

How much access to we have on the Rock Lititz Campus?

Pod 2 is the bustling hub of the Rock Lititz Campus. There is a lunch restaurant, brewery, yoga studio, music shop, climbing gym, bicycle rentals & tours, bikeshop, co-working space, and over a dozen production-based companies (by appointment only). Make sure to check it out all the companies who call Rock Lititz home . The Studio is closed for client use, and not open to the public.

What sustainability efforts are you doing?

Hotel Rock Lititz prides itself on being a good neighbor. We have conservation efforts in place throughout our organization. Some efforts include:
1. Recycling on-site
2. Conservation Efforts - Water, Energy, Waste
3. Paperless operational processes throughout the hotel
4. Community Service - participation in a variety of local events focused on enhancing community.
For more information on current or past activities please contact GM@hotelrocklititz.com

How can I join the team at Hotel Rock Lititz?

We would love to hear from you! Open positions at Hotel Rock Lititz can be found here . For information about working at Per Diem Lititz, please visit here.