Check in time is 4:00 pm. If you would like early access to your room, requests must be made prior to your arrival, and can only be provided as bookings allow. If you require early check in, please contact Hotel Rock Lititz. An additional room charge, up to an additional (1) nights fee, will be assessed.
Guests must be at least 18 years of age to check in.
In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government-issued photo identification (State driver’s license, passport, etc.) at check-in.
A valid, signed credit card in the name of the registered guest is required. To cover incidentals, a hold of $50/ day will be placed on your credit card.
Check out is 12:00 pm. If you would like prolonged access to your room, requests must be made on the date of departure, and can only be provided as bookings allow. If you require late check out, contact Hotel Rock Lititz. An additional room charge, up to an additional (1) nights fee, will be assessed.
Cancellation policy may differ based on reservation type, such as group or special package reservations. Please refer to booking confirmation email for specific policies regarding your reservation.
For standard bookings, there is a 48 hour policy. Cancellations with less notice will be charged a fee equal to 100% of the first night room rate, plus tax.
Reservations which have not been claimed by 11:59 PM will be considered “No Shows.” Any “No Shows” will be charged 100% of the first nights stay, and the reservation will be cancelled.
If you know you will be arriving after 11:59 PM, please notify Hotel Rock Lititz prior to the cut-off time and we will happily adjust to prepare for your arrival.
While Hotel Rock Lititz is certainly a social place, we are committed to ensuring each guest a restful stay. Please keep group gatherings in guestrooms to a minimum. If the staff receives a complaint, a warning will be given. If disruptions continue, room fees may be issued, or in extreme cases, you may be asked to leave.
If you need suggestions on where to hang out, the onsite staff can help you find the perfect common area location.
Hotel Quiet Hours are observed from 10:00 p.m. to 9 a.m. If you become aware of a disruptive guest, please contact Front Desk staff immediately by phone or in person. Voices and devices must be kept at a respectful low level at all times. Doors should be opened and closed quietly. No congregating or running in halls.
Outside food and beverage including alcohol are permitted in your guest room only.
Outside food and beverages including alcohol are not permitted in meeting space, restaurant, lobby or other public areas of the hotel due to insurance regulations and liquor liability laws.
Food & beverages regardless of source are not permitted in the pool & hot tub area.
Any violation of this policy will result in the confiscation of items without compensation.
Hotel Rock Lititz is a 100% Non-Smoking Hotel.
A smoking fee of $350 for a Deluxe Room Type or $500 for Suite or Penthouse Room Type will be charged.
This policy applies to all forms of smoking to include cigarettes, vape pens, electronic cigarettes, etc.
Unfortunately, we do not allow pets at our facility. ADA recognized service animals, however, are permitted. Please contact our team if you need information on local pet boarding services.
Complimentary self -parking is available in the hotel parking lot (Parking Lot B). Valet is not available.
3 Tesla Connectors (up to 16kW) are available for guests. 2 electric car charging ports are also available. Charging station availability is on a first come, first serve basis.
For information regarding tour bus, motorcoach, trailer or large vehicle parking, please contact the hotel directly at 717.925.7625.