Check in time is 4:00 pm. If you would like early access to your room, requests must be made prior to your arrival, and can only be provided as bookings allow. If you require early check in, please contact Hotel Rock Lititz. An additional room charge, up to an additional (1) nights fee, will be assessed.

Check out is 12:00 pm. If you would like prolonged access to your room, requests must be made on the date of departure, and can only be provided as bookings allow. If you require late check out, contact Hotel Rock Lititz. An additional room charge, up to an additional (1) nights fee, will be assessed.

Cancellation policy may differ based on reservation type, such as group or special package reservations. Please refer to booking confirmation email for specific policies regarding your reservation.

For standard bookings, there is a 48 hour policy. Cancellations with less notice will be charged a fee equal to 100% of the first night room rate, plus tax.

Reservations which have not been claimed by 8:00 PM will be considered “No Shows.” Any “No Shows” will be charged 100% of the first nights stay, and the reservation will be cancelled.

If you know you will be arriving after 8:00 PM, please notify Hotel Rock Lititz prior to the cut-off time and we will happily adjust to prepare for your arrival.

While Hotel Rock Lititz is certainly a social place, we are committed to ensuring each guest a restful stay. Please keep group gatherings in guestrooms to a minimum. If the staff receives a complaint, warning will be given. If disruptions continue, room fees may be issued, or in extreme cases, you may be asked to leave. If you need suggestions on where to hang out, the onsite staff can help you find the perfect common area location.

Unfortunately, we do not allow pets at our facility. ADA recognized service animals, however, are permitted. Please contact our team if you need information on local pet boarding services.

Hotel Rock Lititz is a 100% Non-Smoking Hotel. A fee of $300 per night will be charged for smoking in a non-smoking guest room. This policy applies to all forms of smoking to include cigarettes, vape pens, electronic cigarettes etc.